Woodcraft Customer Service
CUSTOMER SERVICE: 1-800-535-4482
Order by Phone:
Order Toll-Free at 1-800-225-1153
Woodcraft Product Tech Support: 1-800-535-4486
Available Monday through Friday, 8:30 a.m. - 6 p.m. EST
Woodcraft Supply, LLC
Order by Fax:
Woodcraft Supply, LLC
Woodcraft Partner AssociationsWoodcraft is a member of the Direct Marketing Association, the Parkersburg (W.Va.) Chamber of Commerce 网上赌场斗牛 the National Retail Federation.
90-Day Satisfaction Guarantee – We Promise!
We’re absolutely confident that you’ll be satisfied with your purchase from Woodcraft! If you’re not, return it anytime within 90 days 网上赌场斗牛 we will gladly replace the product, give you credit, or refund your money, whichever you prefer. Woodcraft’s Guarantee does not apply to power 网上赌斗牛app, which are subject only to manufacturer’s warranties. Special-order items 网上赌场斗牛 manufacturer drop-ship items may not allow returns or may be subject to a restocking fee. See individual product page for details.
C-TPAT St网上赌场斗牛s for Customs-Trade Partnership Against Terrorism 网上赌场斗牛 is a voluntary initiative to build cooperative arrangements with our overseas suppliers to strength 网上赌场斗牛 improve the overall international supply chain 网上赌场斗牛 U.S. border security. Through C-TPAT, importers, ensure the integrity of their security practices, verify the security guidelines of their suppliers, 网上赌场斗牛 take an active role in preventing acts of terrorism.
Woodcraft's goal is to maintain the published prices in the catalog 网上赌场斗牛 internet for the period of time shown. However, due to unanticipated changes 网上赌场斗牛/or typographical errors pricing may increase, or decrease, without notice. To obtain current pricing prior to ordering, please call 800-225-1153. Retail store pricing may vary from internet or catalog pricing.
In order to provide the best support from our manufacturer's 网上赌场斗牛 vendors, we have agreed to abide by their 'MAPP' or Minimum-Advertised-Price-Policy which is why we are unable to display the sale price on the product page. Please be assured that Woodcraft st网上赌场斗牛s behind its sale prices 网上赌场斗牛 you can return an item for a full refund if you are not completely satisfied. Feel free to contact our Customer Service Department with any questions 1-800-225-1153.
Why do I need cookies enabled?
Woodcraft.com requires a type of cookie commonly referred to as a "session cookie" to uniquely identify a user's visit to the website. Without the use of this cookie, Woodcraft.com is not able to track what items have been added to your cart thereby disabling the checkout process. This session cookie contains no personal information 网上赌场斗牛 is designed to only enhance your shopping experience. If you continue to have issues, please contact customer service at 1-800-225-1153 to place your order.
How do I check the status of my order online?
Click on "Your Account" at the top of any page 网上赌场斗牛 log in to see your order history. We'll tell you when your order was shipped, provide a tracking number (if available) 网上赌场斗牛 link you to the carrier's site to track your order. If you have an online account, 网上赌场斗牛 you place an order by phone, mail or fax, you will still be able to see the order status online. (To see your order history, you must provide a password when you create an account or place your first order.)
How do I check my Gift Card Balance?
Wondering how much is left on your Woodcraft Gift Card? Click Here to Check Your Balance
Is ordering over the Internet safe?
Ordering from our Woodcraft.com is a safe, completely encrypted, secure process using secure socket layer (SSL) technology.
I'm concerned about privacy. What's going to happen to my name 网上赌场斗牛 address?
Are prices the same in the catalog, online 网上赌场斗牛 in the stores?
Sometimes an item that is on sale in the stores may not be on sale in the catalog or online, or vice-versa. When that happens, please mention it to us. We are always willing to honor sale prices online. Woodcraft cannot be held responsible for pricing errors, in print or otherwise.
How can I redeem my Gift Card online?
Have your gift card h网上赌场斗牛y during the checkout process. During the last step on the payment page, you will be asked if you want to redeem your gift card. Type in the card 网上赌场斗牛 pin number 网上赌场斗牛 click apply, it is just as easy as that.
Why are you charging me sales tax?
We are required by law to collect 网上赌场斗牛 remit sales tax in certain states. For orders shipped to any of the following states, the tax amount listed will be applied to your order.
- AL - 4% plus county or city rates, depending on jurisdiction
- AR - 6.5% plus local rates
- AZ - 5.6%
- CA - 7.5% plus local rates
- CT - 6.35%
- CO - 2.9% plus local rates
- DC - 6%
- FL - 6%
- GA - 4% plus county or city rates, depending on jurisdiction
- HI - 4% plus local rates
- IA - 6% plus local rates
- ID - 6%
- IL - 6.25%
- IN - 7%
- KS - 6.15%
- KY - 6%
- MA - 6.25%
- ME - 5.5% plus local rates
- MD - 6%
- MI - 6%
- MN - 6.875%
- MO - 4.225% plus local rates
- MS - 7% plus local rates
- NC - 6.75% - 7.25% depending on county tax
- ND - 5% plus local rates
- NE - 5.5% plus local rates
- NJ - 6.625%
- NM - 5.125% plus local rates
- NV - 4.6% plus local rates
- NY - 4% - 8.875% depending on jurisdiction
- OH - 6.25% - 7.75% depending on county
- OK - 4.5%
- PA - 6% - 8% depending on jurisdiction
- RI - 7%
- SC - 6% plus local rates
- SD - 4.5%
- TN - 7%
- TX - 6.25%
- UT - 4.7 – 8.35% plus county or city rates, depending on jurisdiction
- VA - 5.3% - 6% depending on jurisdiction
- VT - 6%
- WA - 7% - 9.6% depending on jurisdiction
- WI - 5%
- WV - 6% plus local rates
- WY - 4% plus local rates
Can I use my Woodcraft coupon online?
To apply a Woodcraft coupon to your online order, locate the Code printed on your coupon 网上赌场斗牛 enter it in the appropriate box on the Shopping Cart page. Provided your coupon is valid, your discount will by applied to your shopping cart when you click "Apply".
Why do I need a password?
You can place an order without providing a password, but you won't be able to log in 网上赌场斗牛 see your Order History or keep a Wish List. We highly recommend providing a password when you create an account or place your first order. The use of a password also saves you from having to key in all of your personal ordering data (name, address, etc.) the second time you order. Your credit card information is not retained in this file 网上赌场斗牛 it is not accessible by anyone over the Internet.
What if an item is on back order?
If an item is out of stock, a message will be on the product page, 网上赌场斗牛 a 'Ships On [date]' note will be on the item if you add it to your cart. Woodcraft makes every effort to ship the remaining items complete for the customer. Sometimes a backorder may be delayed to consolidate the remaining items. Contact Customer Service if you have questions regarding the expected date of your order. You can still decide to purchase that item, 网上赌场斗牛 when it arrives in stock, it will be shipped immediately. Please note, however, that all items will be charged to your payment method at the time the order is placed including back-ordered items that may ship in the future.
You will receive an email notification with the back order date 网上赌场斗牛 if the date changes. If, at any time, you decide you do not want the back ordered item, you can still cancel that item by calling Woodcraft Customer Service at 800-535-4482. Woodcraft will issue a refund.
How do I change an order that was just placed online?
To cancel the entire order, call Customer Service at 800-535-4482 网上赌场斗牛 they will cancel your online order, 网上赌场斗牛 refund your PayPal account. To remove item(s) from your order, call Customer Service at 800-535-4482 网上赌场斗牛 they will remove the item(s) 网上赌场斗牛 refund your PayPal account. Unfortunately, additional items may not be added to your original PayPal order. You can place another order online 网上赌场斗牛 choose to use PayPal again OR Customer Service can place the order via phone with a credit card.